Refunds & Returns

We want you to be 100% satisfied with your purchase. We use the finest components in the construction of our umbrellas. All aspects of our products are designed to provide maximum protection from the rain and sun and provide our customers with a positive experience.

For returns and exchanges on items purchased through our website, please mail the item(s) to this address:

Drip Umbrellas Customer Service attn: Returns

12666 72 Ave

Surrey, BC, V3W 2M8

Please note that any returns or exchanges must be returned to us in brand new, re-sellable condition for a refund.

Once we receive and inspect the umbrella(s), the credit back to the card used to purchase the items will be issued, minus any shipping charges. For questions, email us here to get in touch with one of our customer service representatives.